Your journey.

We understand that getting a new kitchen is a process, not just a purchase. You want to take your time and make sure you get the answers you need in order to make an informed decision. That’s why we’re completely transparent about your design journey, giving you total peace of mind, assurance and clarity on what to expect with our expert team.

1. Visiting our showroom

Arrange an appointment or pop in to see us. One of our team will make you a coffee as you peruse our showroom at your leisure. We can also provide a guided tour with a Senior Designer, talking you through new products, trends and layouts in more detail. We will then have a conversation around your requirements, take your brief, discuss timelines, budget and plans.

If your vision isn’t fully formed yet, that isn’t a problem. We will take as much information as we can including your wishlist and desired colour schemes before we book in your return visit to review your first design.

2. Your first presentation

We will start by revisiting the brief before your Designer takes you through your 3D renders. They will go through each element of the design in detail before giving you the chance to ask questions and request any tweaks.

Some of the more intricate design features and colours will be discussed at greater lengths to ensure both parties are completely aligned.

3. Refinement

Our interim meetings are all about confirming the finer detail and internal workings of the kitchen. If there are particular appliances or features you would like to explore further, we can set up for you to visit the supplier in question.

Once decisions are finalised you will receive your updated 3D renders.

4. Management and installation

Throughout the duration of your project, both a Senior Designer and Showroom Manager will oversee the smooth-running of your kitchen fit. From site visits to check up on progress to liaising directly with your builder, we work hard to ensure we deliver snag-free interiors. Our expert fitters have more than 30 years’ experience, are true masters of their trades and take great pride in their work.

Once your project is finished, we will complete our final visits and checks to ensure you are entirely satisfied with the end result.

5. Staying in touch

Post-project completion we’re here to support you should you need us. Rest assured our kitchen cabinetry is guaranteed for 10 years and installation has a guarantee of 5 years, but we’ll still check in on you to make sure everything is still up to scratch. As a valued client, you will also receive an invite to our annual TBKC Summer Party, with complimentary cocktails and a professional chef.

If you would like to start your journey with TBKC, get in touch today.